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I have designed a service in the Fresh portal, but I require that the fields I have created in the portal go to an incident ticket with the same name and values.

In the incident form I have created the same fields that I have in the portal, however I have not been able to move the fields from the portal to the incident.

Could you help me on how I can do this by inserting the portal into the incident form.

 

Regards

Jesus.

Please raise a support ticket for this. Someone from our team will get in touch with you to get more details about the service you have set up and your expectation. Once you create the support ticket, could you also send me a direct message regarding it so that we can expedite it from our end.

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