I would like to add extra information to the “Report an Issue” section of the portal. Like category and have a drop down with the categories that are added. Is this possible?
Add category to "report an issue"
Userlevel 5
+9
Yes, you may add multiple fields or drop down via field manager.
Yes, you may add multiple fields or drop down via field manager.
The field manager appears to only be for the agent side of making a ticket. I cannot see anything that puts it in the portal?
I am an idiot. You have to select “Allow requester to edit” for them to see it
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