Question

Displaying Solution Categories

  • 8 March 2024
  • 1 reply
  • 16 views

Userlevel 1
Badge +2

Is it possible to show more than just the Workspace / Category when searching for a solution from within a ticket? Currently we only see IT (workspace) / IT (folder). We need to see the next level folder that these articles reside in.

 

 


1 reply

Userlevel 6
Badge +11

Hi.

I’m not sure, but I think it can’t right now, so I’d suggest to submit a feature request in the Ideas Portal for this.

 

Regards,

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