Is it possible to show more than just the Workspace / Category when searching for a solution from within a ticket? Currently we only see IT (workspace) / IT (folder). We need to see the next level folder that these articles reside in.

Is it possible to show more than just the Workspace / Category when searching for a solution from within a ticket? Currently we only see IT (workspace) / IT (folder). We need to see the next level folder that these articles reside in.
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