Hello, I couldn’t find any info about this. Is there limit of characters in the e-mail send from Freshservice? Exactly speaking Forwarded message from ticket.
We have whole e-mail conversation inside, and I would like to know if I have to worry that something will get lost.
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Hi.
Not that I’m aware of.
I have sent whole email threads, including attachments to a ticket and nothing have been lost yet.
For double checking, I’d suggest to submit the inquiry to support.
Regards,
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