Skip to main content

End User Guides

  • October 5, 2018
  • 1 reply
  • 128 views
R
Apprentice
Anyone know where I can find end user guides that I can customize and use in the faq/solution section of our help desk?

How to create a ticket via email or the portal
How to track tickets
How to create service catalog requests (found this one)
How to track service catalog requests
Etc...?

 

    Did this topic help you find an answer to your question?
    This topic has been closed for comments

    1 reply

    T
    Community Debut

    Hey Michael,


    I've attached a comprehensive user guide for the IT Admin and Enduser here. It is available in Solutions too. 


    Hope it helps!



    3 Attachments

    Most helpful members this week

    Terms of UsePrivacy Notice