Hello,
Is this a normal behavior? So, when I go into ‘Rebranding’ then go into ‘Preview’ mode, I see buttons and Search box. Now, I tried typing in few keywords into the Search box but no results were shown.
Is this a normal behavior for ‘Preview’ mode? If so, is there a way to check/control what info is being shown to the users when they use the Search box (when a new branding is Published)?
+4
Hello Edward,
In Preview mode, you will be taken to a search page where you can type text to find results that include solution articles, service catalogs, and tickets from the logged in user. See the screenshot for an idea. If you need further assistance, please reach out to the support team and they will be happy to help.
Happy Supporting!
Suvashini
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