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Orphaned email addresses

D
Apprentice

I have set up a couple of customers. They are not showing up in my portal yet when I try to set them up again I am getting the email already taken message.


I am a new customer so I accept it may be something I am doing but I do not think so.

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    2 replies

    S
    Contributor

    Dirk,


    We would need some more details to help you with this. I am converting this into a ticket. Support will get in touch with you and help you.


    Thanks!


    C
    Contributor
    • cfrank
    • Contributor
    • 17 replies
    • August 29, 2014

    Dirk - Probably an easy thing.  


    Go to ADMIN > REQUESTERS and check that you have selected "UNVERIFIED"


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