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Service Request - Multiple languages


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Hello all,

i know that the idea of a mulit language support of service articles is already there. 

Cause there wasn’t any reply for it I would like to ask how you solved the issue of multi language services?

Did you only create the SR in one language and all have to follow or is there a easy solution which displays the SR according to the user language?

Thanks in advance!

Max

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Daniel Söderlund
Skilled Expert
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MaxR wrote:

Hello all,

i know that the idea of a mulit language support of service articles is already there. 

Cause there wasn’t any reply for it I would like to ask how you solved the issue of multi language services?

Did you only create the SR in one language and all have to follow or is there a easy solution which displays the SR according to the user language?

Thanks in advance!

Max

You need to create a post here on the Ideas page to be counted as a idea. 

The workaround we have is to create dynamic requester groups based on user data and then for each service item we set that only X group can see them. 


JoramP
Contributor
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  • Contributor
  • 3 replies
  • May 16, 2024

Hi,

I have create a post on the Ideas page to officially document this idea. 
 

https://community.freshworks.com/ideas/multiple-languages-for-service-request-36660

 


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