Hi @printer lake1 

Greetings from Freshworks Community! 

I understand that your would like to make a few changes to your description of your Support portal Home page cards. In order to achieve this please follow the below steps: 

• Go to Admin → Portals →  Customise portal → Edit theme → Layout → Head → Paste the below code → Save → Publish: <script src="https://ajax.googleapis.com/ajax/libs/jquery/3.6.0/jquery.min.js"></script> 
• Once done, go to Admin → Portals → Customise portal -> Edit theme → Pages → Portal Home → Paste the below code → Save → Publish: <script>
    jQuery(document).ready( function() {
       jQuery('.line-clamp-3:contains(Describe your issue by filling up the support ticket form)').text("Fill out a Support Ticket");
    });
  </script> 

I have also taken a video grab of the same for your reference: https://share.vidyard.com/watch/zRhrziBpsWwcqXavE8zo6v? 

I hope this helps!