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Error 505 when submitting Freshworks Community topics with tags

  • January 9, 2024
  • 2 replies
  • 52 views

Kaley White
Contributor
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I contacted support about this, and they recommended that I post it here for Freshworks developers. When I attempt to submit a topic with several tags, I get a 505 “internal server error.” Two HAR files are attached: one for a successful submission using two tags, and one for a failed submission using three.

Best answer by mahendarsingh

Hi Kaley,

Firstly apologize for the delay. I understand that you want to get in touch with the developer community members, Our team is waiting for your comments so please feel free to post. the query on https://community.freshworks.dev/ where our dev community would be able to assist you with solution to your queries. 

Thank you !!

2 replies

mockridge09
Community Debut
  • Community Debut
  • March 21, 2025

You might need expert help with debugging, maybe check out commercial repairing services in UK for IT support if it’s a server-side issue. Hope Freshworks developers can sort it out!


mahendarsingh
Community Manager
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  • Community Manager
  • Answer
  • August 9, 2025

Hi Kaley,

Firstly apologize for the delay. I understand that you want to get in touch with the developer community members, Our team is waiting for your comments so please feel free to post. the query on https://community.freshworks.dev/ where our dev community would be able to assist you with solution to your queries. 

Thank you !!