Hello Community :)
Everytime when I want to request a Ticket on my Freshdesk Page, I get Redirected to a page.
That page says “We are sorry. You have been restricted from accessing this helpdesk page.”
I dont know why its not working, can anyone help me?
Cheers
Best answer by hemanth.ramya
Hello
We have fixed the issue with ticket creation in your support portal. In case you are still facing trouble, please feel free to drop a note here and we would be happy to help! :)
Cheers,
Freshworks Community Team
+9Hi
This issue maybe due to some accessibility mismatch. To help us understand your problem better, can you share some screenshots of the steps you take and the error message you’re receiving? Our product experts and community members would then be better equipped to guide you through it.
Thanks!
+6Hi
We’ve created a ticket for you with our support team and one of our members will get back to you with further updates on the issue.
Thanks,
Rajagopal
+9Hello
We have fixed the issue with ticket creation in your support portal. In case you are still facing trouble, please feel free to drop a note here and we would be happy to help! :)
Cheers,
Freshworks Community Team
I have the same issue and looking for the solution. my question is did your issue solved or not ?
+9Hello
Can you please help us with your Freshdesk account URL (yourcompanyname.freshdesk.com) to fix this issue for you?
Thank you,
Freshworks Community Team
I have the same issue and looking for the solution.
URL: https://coinexwo-help.freshdesk.com/
Can u fix this issue? Thx
+12I have the same issue and looking for the solution.
URL: https://coinexwo-help.freshdesk.com/
Can u fix this issue? Thx
Hello
Hello !! I have the same problem :(
my freshdesk url: cbtis164.freshdesk.com
+12Hello
Hello
Yes ! Can do it
Thanks a lot !
+9That’s great news,
Feel free to drop a note here for any further questions and we would be happy to help!
Cheers,
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