Skip to main content
Solved

Unable to see the Project Analytics


thisgrasya
Apprentice
Forum|alt.badge.img

I’m seeing project analytics under Reporting in freshservice support but I’m unable to see it in my account. Am I missing something? I cant find any useful documentation also. Please help check.

 

No Project Analytics link under Analytics menu

 

Best answer by eeha0120

Hi.

 

You need to have the proper permissions in order to view such sub-menu.

Under Roles - Permissions - Reports - View and manage project task reports:

Hope this helps.

 

Regards,

 

View original
Did this topic help you find an answer to your question?

2 replies

eeha0120
Skilled Expert
Forum|alt.badge.img+12
  • Skilled Expert
  • 732 replies
  • Answer
  • May 11, 2023

Hi.

 

You need to have the proper permissions in order to view such sub-menu.

Under Roles - Permissions - Reports - View and manage project task reports:

Hope this helps.

 

Regards,

 


thisgrasya
Apprentice
Forum|alt.badge.img
  • Author
  • Apprentice
  • 1 reply
  • May 11, 2023

Thank you. I can see it now. :)