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DKIM Settings failure on 3 out of 4 CNAMEs

  • June 24, 2021
  • 1 reply
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G
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Hello all, 

I am trying to verify my DKIM settings and although I copied them from my domain host (godaddy.com) the first 3 out of 4 are not veryfied whereas the 4th one it is verified.

Any thoughts or ideas ?

Thank you

Best answer by Keer

Hello @gkperikles, can you once check the records are rightly added? Since you are using goDaddy,  kindly check if the domain name (under 'Host Value') has been removed before verifying the records inside Freshdesk.

We’ll also create a ticket for this issue to help you further till resolution. Thanks!

 

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Keer
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  • Keer
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  • June 24, 2021

Hello @gkperikles, can you once check the records are rightly added? Since you are using goDaddy,  kindly check if the domain name (under 'Host Value') has been removed before verifying the records inside Freshdesk.

We’ll also create a ticket for this issue to help you further till resolution. Thanks!

 

Cheers, Keer, Freshworks Community Team

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