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Freshdesk Analytics - Grouping survey results by company

Khiman
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  • Khiman
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  • 6 replies

Hello,

 

I don’t see any option to group analytics by company for survey results.

Is this possible ?

 

Thanks

zachary.king
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4 replies

Khiman
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  • Khiman
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  • February 2, 2022

Hello,

 

Is there anyone on this forum from freshdesk ?

RobCrossAareon
Contributor
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This would be really helpful for us too.

We can only group by person, which is useless

Sujitha Dhanaseelan
Community Manager
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Hello @Khiman and @RobCrossAareon. Greetings and thanks for contacting Freshworks support. 

I understand that you are interested in generating a report that presents survey results categorized by company name. Please find the attached screenshot detailing the process to obtain the necessary data. Your feedback is appreciated if there are any additional details required.

 

 

Thank you. 

RobCrossAareon
Contributor
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Thank you!

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