Documentation department is making user docs with images, formatting and most importantly links.
I’ve tried every way I could think of to publish a new article with the same exact format / layout and I’m losing the functionality of the original document.
I’m sure I’m missing something.
How can I publish the user docs exactly as they would be in the original Word doc?
Best answer by pattcummins
When publishing articles in your Knowledge Base (KB), lost links and formatting may be due to platform restrictions or improper HTML conversion. To fix this:
If problems persist, consult the platform's documentation or support team for formatting guidelines.
+1If you're losing links and formatting when publishing articles in KB, try rechecking the editor settings or using HTML mode. For well-structured supplement reviews like Arthrogenix, see how Supplement Grades maintains clear formatting.
When publishing articles in your Knowledge Base (KB), lost links and formatting may be due to platform restrictions or improper HTML conversion. To fix this:
If problems persist, consult the platform's documentation or support team for formatting guidelines.
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