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Question

Modifying Ticket Field "Type"


Hi

 

Whenever i try to modify the ticket field type and save, i get an error message There is no level_1 matching the given id `6`

Any ideas why?

 

Thanks!

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2 replies

ALC
Community Debut
  • Community Debut
  • 1 reply
  • September 20, 2023

I am getting the same error message when attempting to modify the Type field.


FBFTS
Community Debut
  • Community Debut
  • 1 reply
  • October 5, 2023

I’m having the same issue on a new trial account. I deleted all test/sample tickets, user and ACME company and still an issue, any ideas?


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