I’m the Asset Manager of my organization and I’m looking at automations to change asset states and flag users if their laptop hasn’t checked in after a certain period of time. I don’t see a way to add last audit date as a condition ie:
last audit date is greater than 30 days.
Is there something I’m missing or is this a feature that’s not available yet?
Hi Sevi,
Greetings!
This is currently not feasible within asset workflows. However, we have a workaround for you. You can schedule an analytics report to be sent to your email address on a periodic basis with the required data and take necessary action. Sample widget filter screenshot given below:
We’ll take this as a feature request and forward it to our product team on your behalf. We hope this helps.
Cheers!
Sanofar
Team Freshservice
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