Would like to know if anybody has tried to create a workflow that would update an asset record, when it is associated to a ticket?
My example is the following:
A change ticket is created (example: decommissioning a server). If you associate an asset record to that change ticket, a workflow can be created so that when the change record is moved to implementation, or a trigger is activated, the associated asset record will be updated based on a selected field in the change form.
Is this even possible?
