Is there a multi-select dropdown for ticket forms?

  • 17 February 2023
  • 1 reply

I’m building out our internal knowledge base and forms to contact the Tech Support team. I need to add a multi-select option for our employees to reference the issues they are having.

For example, an employee may have an issue with logging into two different platforms. It would be more efficient and a better user experience for them to raise one ticket with selects both of these options.

Is this possible?


Best answer by rebodet 17 February 2023, 20:56

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1 reply


Yes.  You can do this by adding a multi-select dropdown.

Here is the article that describes its use.