Question

Non-Delivery emails creating new tickets

  • 12 December 2023
  • 1 reply
  • 34 views

Userlevel 5
Badge +8

Recently, I started getting incidents automatically generated when there is a non-delivery report.

Does anyone have a way to prevent this?


1 reply

Userlevel 7
Badge +16

Hello @JTAVOLARO can you capture the ticket and mark it as “Spam”? That should then feed any additional ones that follow suit to land in your spam ticket bucket.

Just a thought, hope it helps :)

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