Is it possible to somehow trigger a workflow to run on a specific date that the requester selects in the ticket/form? Like an End- or start date for an employee?
Page 2 / 2
Some solution to start on the date heated in the field by the user and run at the end.we need to block and unblock in AD.
I am looking for an answer here as well. Need to be able to add a user to a group on a service request date field and then remove that user on another date field in the service request.
The recently released scheduled workflow has allowed for a work-around. I use it to look for a date field in the SR, and update the ticket status and route it.
Running automation workflows on specific dates is a common practice in various industries and processes to ensure timely execution of tasks. Automation platforms and tools allow users to schedule workflows to run on predetermined dates, enabling efficient and hands-free task execution.
Reply
Sign in to the Community
No account yet? Create an account.
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.