Hi, hope someone can help on this.
I have a workflow that is reading from a custom object, and needs to complete actions based on the content. However, If a condition is true and I break away from the main route, I need to return back to the main route after executing the actions. See sample below.
Otherwise it seems like any additional logic I have, I have to duplicate off every condition. Any thoughts?
+11
Yes you have to duplicate everything…….
it is something i have expressed with Freshservice and needs to change…
for now… you need to duiplicate everything.
Thanks
That's disappointing, I was hoping I had missed something….
+13
Hi, hope someone can help on this.
I have a workflow that is reading from a custom object, and needs to complete actions based on the content. However, If a condition is true and I break away from the main route, I need to return back to the main route after executing the actions. See sample below.
Otherwise it seems like any additional logic I have, I have to duplicate off every condition. Any thoughts?
ya a goto action would have been nice.
+16
It really is unfortunate that this functionality doesn’t exist. We have some pretty complex workflows that would could be simplified with a goto function. Saving hours and hours of our administrator’s time and effort.
Here is the lastest feature request posted from the Ideas Portal.
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