On today’s agenda:
- Enjoy a warm cup of coffee
- Listen to your favourite playlist
- Learn from
@vishal.balasubramanian ’s 3 step process to resolve customer conflicts
A little something about our host, Vishal Balasubramanian
Vishal is a support lead at Freshworks. He is passionate about helping customers and providing a delightful experience for them. The best part about his job is having the opportunity to build customer relationships and help build great businesses.
Outside work he is an avid traveler, fitness enthusiast, enjoys reading comics and tries his hand at photography.
Step 1: Acknowledge the frustration
Step 2: Consider your options
Step 3: Take action
Give a warm welcome to Vishal in the comments - Say hello, ask a follow up question or share your own tips!
