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Custom Reports-Tickets per location, per group, per time frame

  • January 13, 2023
  • 1 reply
  • 78 views
R
Apprentice
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I am working to build some custom reports such as Number of Tickets Created per Location, Number of Tickets resolved/closed  per technician, Time spent per resolved/closed, and since I also have three departments using this system, Tickets per Department or Group would be great to build.

 

Maybe after building a few samples like these I can get more practice and customs?

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eeha0120
Skilled Expert
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  • eeha0120
  • Skilled Expert
  • 732 replies
  • January 13, 2023

Hi @Rastory728 .

I'm not sure to follow.

Are you requesting samples of how to build such custom reports? 

You can indeed create such reports, using Group By and Filters.

 

Regards,

Elvis.

Elvis Henriquez

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