After I select/drag the zip file which I need to upload the Save button is still grey and not enabled.
Need help since this is on the portal.
Hi Team, based on our team analysis
You are trying to upload is not a valid FDK app zip and it should be packed using FDK.
If you still face issues after using correct methods , please do reach put to us.
Please do refer our documentation for more details https://developers.freshworks.com/docs/app-sdk/v2.3/freshservice/app-development-process/#validate-and-pack-the-app
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