On FreshDesk I want to verify a user for them. So I do NOT need to send them a verification email. Is this possible. I do not care if the users can login, I just want to open tickets for them. I need their emails verified but they always end up in SPAM so I have to phone them anyway. Whats the point of software if I have to phone them anyway?
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On FreshDesk I want to verify a user for them. So I do NOT need to send them a verification email.
+3MatthewT wrote:
On FreshDesk I want to verify a user for them. So I do NOT need to send them a verification email. Is this possible. I do not care if the users can login optometrist marketing, I just want to open tickets for them. I need their emails verified but they always end up in SPAM so I have to phone them anyway. Whats the point of software if I have to phone them anyway?
Yes, you can verify a user on FreshDesk without sending a verification email. You can manually add and verify the user’s email through the admin panel under the "Customers" section. This allows you to open tickets for them without needing them to verify via email, bypassing the issue of emails going to spam.
Indeed, you can use FreshDesk to authenticate a user without sending them a verification email. The admin panel's "Customers" section allows you to manually add and validate the user's email address. via doing this, you can open tickets for them without requiring them to confirm via email, avoiding the problem of emails ending up in spam folders.
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