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Verification code forwarding gmail account -- This error is back!

  • December 27, 2018
  • 1 reply
  • 25 views
M
Apprentice

Setting up email. When setting up the forwarding email address in Gmail, it sends a confirmation code to capstonephotocomhelp@capstonephoto.freshdesk.com, which is supposed to arrive in FreshDesk as a ticket. That ticket never arrives.


Separately I sent an email to capstonephotocomhelp@capstonephoto.freshdesk.com which DID turn into a ticket.


Please help. I can't move forward until that email from Gmail shows up in FreshSales as a ticket.


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    1 reply

    aravind.sundararajan
    Skilled Expert
    Forum|alt.badge.img+12

    @Michael That's so unfortunate. Our support team should be able to help you with this real quick. Please reach out to support@freshsales.io for any queries related to Freshsales.


    Cheers!

    Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.

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