Skip to main content

Access Denied to portal

R
Apprentice

 hello,


when i tried to enter today to portal i get a message saying that I have no access to portal. I'am the administrator of the account. I attach screen capture.

capturadepantallade2019-01-0810-51-23_38004.png
    Did this topic help you find an answer to your question?
    This topic has been closed for comments

    2 replies

    aravind.sundararajan
    Skilled Expert
    Forum|alt.badge.img+12

    Hello Roberto,


    We're facing issues with the unified login page. Our team is already on the case and you can expect this to be resolved soon. Please follow https://updates.freshdesk.com/ for the latest updates on the issue.


    Cheers!

    Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
    aravind.sundararajan
    Skilled Expert
    Forum|alt.badge.img+12

    Roberto,


    We've fixed the issues with the unified login and your agents should be able to access the helpdesk without any issues. Please let us know if you or your agents are facing any troubles with logging in to your account.

    Cheers!

    Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.

    Most helpful members this week

    Terms of UsePrivacy Notice