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Freshdesk mail are going to spam

  • July 29, 2020
  • 1 reply
  • 88 views
M
Apprentice

We are sending mails from Freshdesh Portal those mail are going to spam folder on recipient mail box.


When we checked the Message Header Seems your Freshworks IP Address  3.222.0.113  are blacklisted LASHBACK & UCEPROTECTL1


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    1 reply

    suprabha.somanathan
    Community Debut

    Madhavan - I was able to find that our support team has addressed this for you via a ticket logged.

    Do feel free to write to us for further assistance.

    Cheers!


    Suprabha, Freshdesk Community

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