Skip to main content

Is "type" the only option for the ticket_fields API?

  • February 9, 2017
  • 1 reply
  • 19 views
T
Contributor

When looking at the documentation for /api/v2/ticket_fields the only example that is shown and referenced is "type".  Are there other options besides "type" that should work with the ticket_fields API v2?  


I tried to retrieve one specific field using its "id" number I do not get an error but it returns all ticket_fields as if there were no additional options specified.  


When trying to do another field such as "name" I get an error returned stating "Unexpected/invalid field in request".


I know I can request all the fields and pick out the data from what I want, it just seems like it would be nicer to be a little more efficient to pick out a particular field.

    Did this topic help you find an answer to your question?
    This topic has been closed for comments

    1 reply

    R
    Contributor

    Agree that it would be more efficient to get the specific field from the ID. However, "type" is the only filter that is currently supported. 


    Will take this as a feature request for now.

    Most helpful members this week

    Terms of UsePrivacy Notice