Hello,
Greetings from the Freshworks Community.
I understand your requirement to set a default font and text sizes, however, currently we do not have an option to set a default font/text size that’ll be common for all the contents of the email.
However, to avoid the differences in the fonts in the email body, you could paste the text by using “Ctrl + Shift + V”, which will remove the formatting from the source from where the text was copied.
This will be helpful it have a unified format throughout the email.
I hope this helps. Please do try this and let me know in case of any further queries, I’ll be happy to help out.
Have a good day!
Hello Aishwarya,
Thank you for your attention to this post and reply.
Can you please confirm what the keystroke would be for Mac users?
We will definitely see if this makes a difference!
Much appreciated.
Hey Nikki,
For Mac users, you could use the keys “Command + Shift + V” while pasting.
Kindly try this out and let me know if that helps.
Looking forward to hearing from you.
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