Hello Freshworks Community!!!
 

Join us for an on-demand deep dive into the Email feature inside Freshsales/Freshsales Suite. Whether you are new to Freshsales or encountering issues with email functionality, this on-demand resource will provide you with the knowledge and insights you need to leverage the product to its full potential.

This curated resource is brought to you by the Freshsales Support team. We've gathered a comprehensive set of FAQs to make this resource worthwhile for your time.

EPISODE 1:

Host: Akshitha Edward, Product Specialist
 

What is Covered:

1. Different types of Emailing
   • Individual Emails
   • Bulk Emails
   • Sales Sequences
   • Workflows
      
2. Email Settings
    
3. Frequent Issues - Email tracking/Link email
    
4. Connecting your mailbox
   • Authentication Methods
   • Server/Port details
   • Frequent error - how to solve them?
      
5. Custom SMTP Vs Freshsales SMTP
   
   
   
   WATCH THE VIDEO HERE:

Please feel free to share your feedback or suggest topics for our upcoming resources. We're eager to hear from you and enhance our offerings.


Cheers

Pradipta Chandra

Customer Support Team