🚀 This Week on Freddy Fridays: Streamlined Post-Incident Report Generation! 📊

Hello everyone!

Welcome to this edition of Freddy Fridays, where we're excited to enhance your incident management with our new Post-Incident Report (PIR) generation feature! 📈
 

🤯 Facing Challenges with Manual Report Creation?

Does your team spend countless hours creating reports about your major incidents only to find errors and missed details? Manual reporting can be tedious and error-prone, affecting your ability to analyze and improve major incident response strategies.
 

💡 Get started with Automated Post-Incident Report Generation with Freddy AI Copilot!

With Freddy AI Copilot, comprehensive post-incident reports can be automatically compiled, capturing all essential information and resolution actions from agent conversations across collaboration channels.
 

⚙️ How to Use It?

1. Resolve a major incident to access the Post Incident Report (PIR) widget on the incident details page. Click "Create Report" to open the PIR page.
2. On the PIR page, use the pre-filled template and click "Generate Report" next to the Freddy AI icon. Freddy AI will collate all the details.
3. Await the AI-curated report, which will be ready in a few minutes. You'll be notified via email once it's prepared for review.

Learn more

📈 Why use it?

Experience enhanced precision and efficiency in documenting major incidents, empower your organization to boost resilience, and continuously refine your incident response strategies.

Curious to know more about Freddy AI? Join us on the Freddy AI Unplugged webinars to dive deeper into more tips, tricks, and the latest updates with Freddy AI. Don't miss out on this opportunity to connect and learn!

Join us on the Freddy AI Unplugged webinars

 

Cheers

Anupama