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Question

CSAT in Analytics

  • February 16, 2022
  • 3 replies
  • 103 views

lavjoson
Top Contributor
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Hi everyone! I am trying to create a report regarding CSAT and would like to display some of the Short Text Reponse using a Tabular Data. I would like to know if there is a way I can remove the blank items “---” here? I can’t seem to find the Associated Survey Short Text Response option upon creating a filter. Thank you in advance! :relaxed:

 

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3 replies

rajagopal.baladhandayutham
Community Manager
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Hi @lavjoson Thanks for your feedback. This currently is not possible and we have already raised this as a feature request with our team. We’ll keep you updated on the support ticket and on this post once we have any updates on this.

Thanks.


steinwa
Apprentice
  • Apprentice
  • 1 reply
  • December 20, 2022

 

It looks like they have taken “Associated Survey Short Text Response” completely away from the choices of columns to display in underlying data.  This is very concerning.

 

 


  • Community Debut
  • 1 reply
  • June 20, 2024

I would also like to be able to see the short text response easily without having to go into each individual ticket where a CSAT has been completed. Grateful for any tips if anyone knows a way to do this? Thanks!


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