Hi All, would like to ask if anyone has an idea on why these items appear on my widget upon grouping Category > Sub-Category in analytics? Would like to display the items with value only (not zero). Hope anyone can help. Thank you!
Page 1 / 1
Hi
Mellow greetings!
The reason it shows Total tickets count as 0 is because the tickets are not present under those sub-categories. If you include Sub-Category is not empty in the filter, You will not get 0 count.
Cheers!
Aravindsrihari B V.
Reply
Sign in to the Community
No account yet? Create an account.
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.