Tickets Reporting | Freshworks Community

I would like a way to see all tickets closed by an agent in the last 180 days.

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@EagerDev In your business case, can a ticket be closed only by the assignee agent or can it be closed any other agent as well?

Any agent that can access the ticket can also close it. I specifically want to see who closed it, not who it was assigned to.

@EagerDev Currently, this is not supported. Please feel free to raise this as an idea here: https://community.freshworks.com/topic/new.

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