Report on tickets closed by the requester

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Report on tickets closed by the requester

I’d like to understand the recent trend of % of tickets closed by the requester. I know I can use this action in automation rules, but I have been unable to find the metric in the reporting engine.

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@jessica.hyncik The metric ‘# Tickets closed by requester’ isn’t currently supported in Analytics. Could you please raise this as an idea here: https://community.freshworks.com/topic/new?

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