In Freshdesk Analytics i want in the chart configuration sort by ticketID.
What are buckets and how do i use them?
Thank you for your anwser.
Question
Analytics: sort or group by #ticket id
+6- Community Manager
- 106 replies
Hi
Greetings from Freshworks Community!
The "Bucket By" option is available for the Ticket ID parameter, grouping tickets within specified ranges. For example, if the bucket is from 1 to 10, it will group Ticket IDs 1 to 10.
Hope this helpss.
Cheers,
Sneha
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