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In Freshdesk Analytics i want in the chart configuration sort by ticketID.
What are buckets and how do i use them?

Thank you for your anwser.

 

Hi @FreddyW,

Greetings from Freshworks Community!

The "Bucket By" option is available for the Ticket ID parameter, grouping tickets within specified ranges. For example, if the bucket is from 1 to 10, it will group Ticket IDs 1 to 10.
 



Hope this helpss.

Cheers,
Sneha

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