We’ve just created a team dashboard and noticed that when we create a barchart showing tickets assigned to agent, its only showing 5 agents. However some of our teams have more than 5 people so they are not showing in the barchart. Please tell me this is something that can be formatted/changed and not the default behaviour?
+8Hi
What filters do you have on the widget, and the page/report?
Are you using the Top x function anywhere ?
EG:
+8Sorry, my mistake.
In all honesty, I gave up with Dashboards as I thought that they’re not as flexible/powerful as the analytics modules.
The screengrab I sent was a widget added to an analytics report.
+1Ahhh ok, yeah i just found that bit you were refering too. I was looking at the “main” dashboards as it were.
+8Hope that helps - I think Fresh would benefit from Merging Analytics and Dashboards as both have useful functionality.
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