I need to see which tickets have been completely deleted from the trash.
How can I view information about tickets that have been deleted by the trash?
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Hello
Thank you for reaching out! We will have someone from the customer support team respond to your query.
The tickets in trash will not be counted for any of the transactions (reports or analytics) hence it is not possible to fetch a report that are moved to trash and completely deleted.
Curious to know, if a ticket is moved to trash and then after 30 days it is getting permanently deleted, why there is a need for this data as report?
Cheers
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