I’ve created a report in Freshdesk to show customers with the most unresolved tickets. It works, but I get too many results to be readable. Is there a way to limit the amount of results, something “list only top 10”?
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Limiting metric results
Best answer by hemanth.ramya
Hello
You can make use of the Rank order option under the widget filters (Edit widget section) to show top/bottom ‘n’ results in the widget of a report.
Please refer to the article link to get detailed insights on the Analytics features supported in each plan: https://support.freshdesk.com/en/support/solutions/articles/50000001108-analytics-features-for-each-plan
Cheers,
Freshdesk Community Team
1 person likes this
+9- Community Manager
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- Answer
Hello
You can make use of the Rank order option under the widget filters (Edit widget section) to show top/bottom ‘n’ results in the widget of a report.
Please refer to the article link to get detailed insights on the Analytics features supported in each plan: https://support.freshdesk.com/en/support/solutions/articles/50000001108-analytics-features-for-each-plan
Cheers,
Freshdesk Community Team
Ramya, Freshworks Community || Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :)
1 person likes this
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