I’ve created a report in Freshdesk to show customers with the most unresolved tickets. It works, but I get too many results to be readable. Is there a way to limit the amount of results, something “list only top 10”?
Solved
Limiting metric results
Best answer by hemanth.ramya
Hello
You can make use of the Rank order option under the widget filters (Edit widget section) to show top/bottom ‘n’ results in the widget of a report.
Please refer to the article link to get detailed insights on the Analytics features supported in each plan: https://support.freshdesk.com/en/support/solutions/articles/50000001108-analytics-features-for-each-plan
Cheers,
Freshdesk Community Team
+9- Community Manager
- 626 replies
- Answer
Hello
You can make use of the Rank order option under the widget filters (Edit widget section) to show top/bottom ‘n’ results in the widget of a report.
Please refer to the article link to get detailed insights on the Analytics features supported in each plan: https://support.freshdesk.com/en/support/solutions/articles/50000001108-analytics-features-for-each-plan
Cheers,
Freshdesk Community Team
Ramya, Freshworks Community || Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :)
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