Hello ​​​​​​@sakhlaghi 

You can make use of the Rank order option under the widget filters (Edit widget section) to show top/bottom ‘n’ results in the widget of a report.

Please refer to the article link to get detailed insights on the Analytics features supported in each plan: https://support.freshdesk.com/en/support/solutions/articles/50000001108-analytics-features-for-each-plan

Cheers,

Freshdesk Community Team

To streamline readability, set the report to display only the top 10 customers with the most unresolved tickets in Freshdesk. This helps focus on crucial matters. Best wishes for the class 9th result!

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Yes, you can limit the number of results in Freshdesk reports to show only the top 10 customers with the most unresolved tickets. Here's how:

1. Go to your report in Freshdesk.
2. Click on the filter option in the report configuration.
3. Use the "Sort by" option to arrange customers based on the number of unresolved tickets.
4. Apply a "Limit" or "Top N" filter to show only the top 10 results.

This will help make your report more readable by displaying only the top customers with unresolved tickets.

You can definitely limit the number of results in Freshdesk reports! Here’s how to do it:

1. Apply filters: You can filter the report based on specific conditions, such as ticket priority, status, or date range to narrow down the data.

2. Use "Group By" function: In the report, use the "Group By" feature to group tickets by customer or company and then apply a filter to only display the top customers with the most unresolved tickets.

3. Top N filter: Freshdesk allows you to apply a "Top N" filter. When building your report, look for an option to display the "Top 10" results for unresolved tickets based on your chosen criteria (e.g., ticket count, resolution time).