I want an overview of all closed tickets for the past month in Analytics Report.
So a listing of all tickets by company and contacts for the past month.
Is this possible in Analytics?
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Hello
For your business requirements, you can make use of the ‘Tickets’ metric, filtered by closed status, grouped by company/requester and the required date range. Sample widget filters screenshot for your reference:
Feel free to drop a note here for any further help! :)
Cheers,
Hello Ramya,
Thank you for your answer.
This was exactly that i needed.!
Thanks.
Anytime,
Cheers!
Reply
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