I want an overview of all closed tickets for the past month in Analytics Report.
So a listing of all tickets by company and contacts for the past month.
Is this possible in Analytics?
Solved
list of closed tickets Analytics Report
Best answer by hemanth.ramya
Hello
For your business requirements, you can make use of the ‘Tickets’ metric, filtered by closed status, grouped by company/requester and the required date range. Sample widget filters screenshot for your reference:
Feel free to drop a note here for any further help! :)
Cheers,
+9- Community Manager
- 626 replies
- Answer
Hello
For your business requirements, you can make use of the ‘Tickets’ metric, filtered by closed status, grouped by company/requester and the required date range. Sample widget filters screenshot for your reference:
Feel free to drop a note here for any further help! :)
Cheers,
Hello Ramya,
Thank you for your answer.
This was exactly that i needed.!
Thanks.
Reply
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