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Hi,

   I’m working on custom metrics and looking for a way to get around the maximum 5 attributes in a formula. Wondering if anyone else has come across this issue, and if/how they were able to workaround it.

I am trying to create a formula for the percentage of ticket surveys:
% = (total rating/max possible survey score)*100

However, the equation I created for total rating has 5 attributes based on the 5-star scoring (⭐️*#surveys + ⭐️⭐️*#surveys + ⭐️⭐️⭐️*#surveys + ⭐️⭐️⭐️⭐️*#surveys + ⭐️⭐️⭐️⭐️⭐️*#surveys)

Thanks,

Hello @hemanth.ramya 

Would you be able to help here?

 


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