Solved

SLA for average solution time HELP

+1

Hi,

Can anyone help me on creating a report on the following: SLA for average solution time in minutes. The Report should have the following view,

X axe should be monthly view and then Y axe should be total cases, just like the picture below.

Best answer by RobCrossHM

Hi @Debbie Larsen

I have a widget that does that, this is how I have it setup.

Did this topic help you find an answer to your question?

+8

Hi @Debbie Larsen

I have a widget that does that, this is how I have it setup.

I'm an experienced FreshDesk Admin, but I don't work for FreshWorks

1 reply