Hey Community,
do you also experience some weird behavior of the “Unresolved Tickets” metric?
So this metric is a historic metric and shows number of unresolved tickets per day, week, month (depending on how you group by).
So when I want to have it grouped by day, I only get 50 datapoints (last 50 days).
The “Resolved Tickets” metric instead shows me the complete time filter:
So you may think, there is no data before July 11th, but when I filter for example for Date Range Dimension = May 1st to July 1st, I get the last 50 days before July 1st.
And if I change to getting data from the last 2 yeary and group by week, I get the last 50 weeks.
So always 50 datapoints - Do you experience the same?
I’ve already made a ticket with FD Support, but they are just guessing around.
Hope to find help here!
Best,
Thomas
