We know business challenges come in all shapes and sizes. A digital finance provider may need help improving agent productivity by integrating several apps into Freshdesk. Or an Indian skincare and wellness company may want to track incoming calls from customers and link tickets to contact information. And that’s exactly where the apps from the Freshworks Marketplace come into the picture. The Freshworks Marketplace is a one-stop shop that allows  developers to build and publish apps (extensions and integrations) and customers to download and use the apps. 

Introducing the Freshworks Paid Apps Program

The current marketplace has more than 1300 public apps and now it is ready to get bigger with the Paid Apps Program. To ensure we are consistently delivering a greater experience for our customers and developer partners we are launching the Freshworks Paid Apps Program. 

The Freshworks Paid Apps Program empowers partner developers globally to build robust future-ready apps for our product suite on an exciting revenue-sharing model that translates into almost negligible commission and increased revenues with the 2023 incentive program. It also enables customers to find apps for business solutions. Here’s what developers and customers can expect while building for the Freshworks marketplace:

Fast-growing Marketplace for customers

The Freshworks marketplace caters to all business needs. With over 1300 apps, customers can find Freshworks-verified apps for various use cases on the Marketplace. Customers can extend Freshworks product offerings by tapping into a wide network of apps built by developers. 

Attractive payout structure for developer partners

In the past year, the technological innovation from our developer partners spurred amazing new apps we could have never imagined when we first introduced the marketplace. The revenue model is aimed to further help developers and developer partners be successful by building more. 

The general revenue share percentage for paid apps remains to be 80-20% between developers/developer partners and Freshworks. However, an added incentive program will be active since the day of the launch of Paid Apps Program and will continue for the next 3 months.

• Submit an app by May 15, 2023 to get 100% revenue for 6 months

• Submit 2 apps by May 15, 2023 and get 100% revenue for 9 months

• Submit 3 or more apps by May 15, 2023 and get 100% revenue for a year

In addition, we will not charge a registration fee to create a developer account for the marketplace. You can visit the Freshworks Developers Portal to create your account hassle-free.

With this Paid Apps Program, we look forward to driving results for customers, developers, and developer partners. Want to know more about the Paid Apps Program? Register for the upcoming App Monetization webinar to meet some of the developer partners who’ve built paid apps and learn more about how to get started.