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Hello

 

We use Google Login to access freshdesk.

I can't find API key in my profile settings.

What settings should I turn on to active the API key function?

Thanks

Hi @Max06290 

 

Greetings from the Freshworks community!
 

Here's how you can get your API key:

  • Log in to your Freshdesk account
  • Click on your profile picture on the top right and select 'Profile Settings'
  • In the sidebar on the right, you will find the API Key

  9cwzB4IzwsQSGNHyo5Ww-jloqtg25ddIQIpsqqDVOu07vfJBgmJy9S7qowZVyBs_dh-zc8o1tdUleSAkdI0REOBgRul6rSo_QX_6swaivFtzgF6KIVskpWg6c8cokj9ymfwLlf6dNh6khSi-2Rk2dczyS80_ssKuzydp73IYpHRu_QAZ8mZCu6dV4A
 

Note:
- The API key will be displayed only when the agent is verified. 
- ​​​​​If your account is on the Sprout plan, the API key and the API functionality will NOT be available.


Feel free to drop a note here incase of further queries.

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