Create a ticket without mandatory field via API

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Create a ticket without mandatory field via API

Hi,

I am trying to create a ticket via API. While creating I am getting a certain error because of the mandatory field. Is there any possible way to create a ticket without giving a mandatory field? Also, I don't need to change the settings in the ticket field. Please help me to solve this problem.

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Hi Venkatesh,

Apologies for the delay in getting back.

We have logged this as a ticket for you and our support team will be in touch with you shortly.

Thanks!

Reply

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